At Solar Mart, we value your trust. This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us regarding solar panels, batteries, inverters, charge controllers, DC products and related services.
1. Customer Trust Comes First
We believe privacy should be simple and customer friendly. Solar Mart does not aim to misuse your personal information. Any details you share with us are only used to help you better with products, inquiries and support.
2. Information We May Collect
When you contact Solar Mart, we may collect basic information such as:
- Your name
- Your phone number
- Your email address (if provided)
- Your location or area
- Your product inquiry details
3. Why We Collect This Information
We only collect information to serve you better, such as:
- Responding to your questions
- Helping you choose the right product
- Sharing product details or availability
- Providing customer support
- Improving our service quality
4. Product Inquiry Privacy
If you ask about solar panels, batteries, inverters, DC fans, DC lights, charge controllers or submersible pumps, your inquiry is kept only for customer service purposes. We do not use it in a harmful or misleading way.
5. Contact Form Or Message Privacy
If you send a message through our website, WhatsApp, phone or social platform, we may keep that message only to reply properly and improve customer support. Your message is treated with care and respect.
6. Website Usage Information
Our website may collect basic technical information like browser type, device type or pages visited. This helps us improve website performance, mobile friendliness and user experience.
7. Cookies & Simple Tracking
Like many websites, Solar Mart may use cookies or simple website tools to improve browsing experience. These are generally used for performance, speed and visitor convenience — not for harming customer privacy.
8. Third-Party Links
Sometimes our website may include links to other websites, social pages or business platforms. Once you leave our website, those websites may follow their own privacy policies. We recommend checking them separately.
9. Data Protection
We try to keep customer information safe and handled responsibly. While no online system is 100% perfect, Solar Mart aims to use reasonable care to protect your shared information.
10. We Do Not Intend To Misuse Data
Solar Mart is committed to customer-friendly service. We do not intend to sell, misuse or unfairly exploit your personal details for harmful purposes.
11. Your Rights
As a customer or visitor, you may request to:
- Ask what information we have from you
- Correct incorrect details
- Request removal of your information when possible
- Contact us for privacy-related questions
12. Privacy Policy Updates
Solar Mart may update this Privacy Policy when needed to reflect business changes, customer improvements or website updates. Any new version will be shown on this page.
Contact Solar Mart
If you have any questions about this Privacy Policy or want to contact us regarding your information, product inquiry or customer support, you can reach out to Solar Mart anytime.
