Shipping Policy
This page explains our shipping, delivery, order processing and tracking policy for solar panel, battery, inverter, charge controller, DC products, solar submersible pump and other solar solution items.
Shipping Policy Overview
Solar Mart provides shipping support for solar and DC related products. Free shipping is available only within Krishnanagar on selected eligible orders. Shipping service is also available all over India with applicable delivery charges depending on location, product type, size and weight.
Free Shipping in Krishnanagar
Free shipping is available only for eligible orders within Krishnanagar. This may apply depending on order value, delivery area, product size and service coverage.
Shipping All Over India
We also provide shipping support across all over India. Shipping charges may apply based on destination, courier availability, weight, packaging and product category.
Delivery Information
Our team aims to process and deliver orders as quickly and safely as possible.
1–7 Days Delivery
Estimated delivery time is usually between 1 to 7 working days depending on location, stock availability, order confirmation and courier movement.
Processing Time
Orders may require product checking, packaging and dispatch approval before shipment. Bulk or technical orders may take additional processing time.
Location Based Delivery
Delivery speed may vary depending on whether your order is within Krishnanagar, nearby district area or outside West Bengal / India shipping zones.
Trusted Delivery Partner
We aim to dispatch products through safe and trusted courier or delivery support based on your order location.
Safe Packaging
Solar and electrical products are packed carefully to reduce transit handling issues during delivery.
Reliable Shipping
Orders are dispatched using available trusted delivery channels depending on destination and package type.
Delivery Support
We try to ensure every order is processed with customer-friendly delivery coordination and basic shipment support.
Order Tracking Information
Once your order is confirmed and dispatched, order related identification details may be shared for tracking and delivery support.
Order ID
Every confirmed order may receive a unique Order ID for order verification, support communication and internal reference.
Tracking ID
After dispatch, a Tracking ID may be shared if available from the shipping or courier partner for shipment status updates.
Important Shipping Notes
Please review these important points before placing your order.
Shipping Charges
Shipping charges may vary depending on product category such as solar panel, battery, inverter, pump, DC fan, DC light or heavy electrical items.
Remote Area Delay
Some remote or hard-to-reach locations may require extra delivery time depending on courier partner service coverage.
Bulk Order Delivery
Wholesale, bulk or large quantity orders may have separate transport arrangement, delivery charge structure and dispatch timeline.
Customer Availability
Customers are requested to stay reachable during delivery period and verify order details while receiving the package.
Need Shipping Help?
If you want to know delivery availability, shipping charges, order dispatch status or tracking support, please contact Solar Mart before or after placing your order.
