Terms & Conditions
These Terms & Conditions govern the use of Solar Mart website, services, product inquiries, order placement, shipping, support and related solar business activities including solar panel, battery, inverter, charge controller, solar pump and DC products.
Important Notice
By using this website, contacting Solar Mart, placing an order, making a payment or requesting delivery, you agree to follow the terms, conditions, store policies and customer guidelines mentioned on this page.
Website Use
This website is intended for product viewing, inquiry, business communication, customer support and order related information for solar and electrical solution products.
Agreement to Terms
By browsing or using any part of this website, you agree to comply with all applicable terms, store policies and communication guidelines.
Product, Price & Availability
Product details, pricing and stock may change depending on supplier, market rate and availability.
Product Information
Solar Mart tries to provide accurate product details for solar panel, battery, inverter, charge controller, DC products and solar pump items. However, minor changes in brand packaging, design or specifications may occur.
Price Changes
Product prices may change without prior notice depending on market fluctuation, transportation cost, stock source and manufacturer updates.
Stock Availability
All products are subject to availability. Some items may become temporarily unavailable, delayed or replaced with equivalent available stock only after customer discussion where applicable.
Order & Payment Terms
Please review these order related conditions carefully before purchase.
1. Order Confirmation
Orders are considered confirmed only after product discussion, stock verification, customer confirmation and applicable payment or booking approval.
2. Order ID
A customer order may receive an internal or shared Order ID for verification, support communication and order reference.
3. Payment Responsibility
Customers are requested to verify product model, quantity, capacity, compatibility and billing details before making payment.
4. Bulk / Wholesale Orders
Bulk, wholesale or large volume orders may require separate confirmation, transport arrangement, pricing discussion and dispatch timeline.
Shipping, Return & Warranty Notes
Order delivery and after-sale support are governed by store policy and manufacturer conditions where applicable.
Shipping Policy
Shipping and delivery timelines may vary depending on product category, order size, location, courier availability and dispatch status.
No Return / Replacement
Sold products are generally covered under no return and no replacement policy unless official manufacturer process or approved exception applies.
Warranty Support
Some products may include brand or manufacturer warranty support. Warranty claims, if available, are subject to official company terms and inspection process.
Customer Responsibility
Customers should review product suitability, order details and service conditions carefully before finalizing any purchase or delivery request.
Correct Product Selection
It is the customer’s responsibility to confirm correct watt, voltage, ampere, AH, VA, load requirement and product use case before purchase.
Delivery Verification
Customers should check basic packaging condition, product label and order details while receiving delivered products.
Installation Suitability
Solar Mart may provide product guidance, but final installation compatibility and application suitability should be verified properly before use.
Communication Accuracy
Customers should provide correct name, phone number, address, order details and communication information to avoid service or delivery issues.
Liability, Updates & Legal Note
These terms help define service expectations and general store limitations.
5. Limitation of Liability
Solar Mart shall not be responsible for indirect loss, delay, misuse, installation error, compatibility misunderstanding, courier delay or third-party service issue beyond reasonable control.
6. Policy Updates
Solar Mart reserves the right to update, modify or revise these Terms & Conditions, policies, pricing notes or service rules at any time without prior notice.
7. Privacy & Communication
Customer contact details submitted for inquiry, support or order processing may be used only for business communication, order updates and customer assistance purposes.
8. Jurisdiction
Any policy or service related matter shall be considered subject to applicable local legal jurisdiction as relevant to business operations.
Need Help Before Ordering?
If you have any questions about product terms, order process, payment, shipping, warranty or customer support, please contact Solar Mart before placing your order.
